In this privacy policy we, Prayerly ("Company", "we", "us" or "our"), explain how we handle your personal data when you visit our website, use our Web App, contact us through our official social media pages or email, and/or use our services. We will ask you to consent to our use of cookies in accordance with the terms of this notice when you first visit our website. You may contact us regarding all privacy related issues by email: info@prayerly.co or by mail: Prayerly, 145 Tyee Dr, PMB 58896, Point Roberts, WA 98281, United States. All the definitions used in this privacy policy have the same meaning as prescribed in Terms & Conditions unless expressly provided otherwise in this privacy policy.
1.1. We process your account data ("account data"). The account data may include your name and email address, phone number and other data that you provide while registering as well as your purchase history. The legal basis for this processing is the performance of a contract.
1.2. We process information relating to provision of services by us to you ("service data"). The service data is processed to provide services as well as keep proper records. In case of sensitive personal data, related to your health the legal basis for processing is your explicit consent.
1.3. We may process information that you provide to us for the purpose of subscribing to our email messages and newsletters ("messaging data").
1.4. We may process information relating to any communication that you send to us ("correspondence data").
1.5. We may process information on your use of our website and/or Web App as well as on your device ("device data") when you are browsing our website or use our Web App. Device data may include IP address, geographical location, browser type and version, and information on the use of our website and Web App. We obtain such data through the use of cookies and similar technologies.
1.6. We may process any of your personal data identified in this notice where necessary for the establishment, exercise or defence of legal claims.
1.7. We are following the principle of data minimisation: personal data processed is adequate, relevant and limited to what is necessary.
1.8. Order Personalization Data: When you order a personalized product, you may provide personal details (such as names) and upload personal photographs (which may include images of yourself or your family members). This data is processed strictly for the explicit purpose of fulfilling your order, customizing the product, and sharing the necessary files securely with our Print-on-Demand manufacturing partners. We do not use your personal photographs or customized text for marketing, advertising, or AI training purposes unless you explicitly grant us separate permission to do so. The legal basis for this processing is the performance of a contract between you and us.
2.1. We may disclose your personal data to any member of our group of companies insofar as reasonably necessary.
2.2. We may disclose your personal data to our insurers and/or professional advisers, anti-fraud, risks and compliance providers.
2.3. We may disclose your personal data to our payment service providers only to the extent necessary for the purposes of processing your payments.
2.4. We may disclose your personal data to other service providers insofar as it is reasonably necessary to provide specific services (including providers of servers, email service providers, etc.).
3.1. Your personal data that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose.
4.1. We will contact you via email or phone to inform on what we are up to.
4.2. You may opt-out of receiving marketing communications at any time by choosing the relevant link in any of our marketing messages.
5.1. We may use AI-based chatbots and other customer support solutions powered by third party AI tools. The scope of information processed by AI-based tools will depend on the nature of your request, including details about your health condition or symptoms if voluntarily shared.
5.2. By using our in-app chatbot, you acknowledge and consent to the processing of any Personal Data contained in your inquiry through the use of AI-based tools. We ensure that these third-party providers adhere to data protection laws.
6.1. Your principal rights under data protection law are: the right to access data; the right to rectification; the right to erasure of your personal data; the right to restrict processing; the right to object to processing; the right to data portability; the right to complain to a supervisory authority; and the right to withdraw consent.
6.2. If you consider that our processing of your personal information infringes data protection laws, you have a legal right to lodge a complaint with a supervisory authority. Our data processing is supervised by State Data Protection Inspectorate of the Republic of Lithuania, registered office at L. Sapiegos St. 17, LT-10312 Vilnius, www.ada.lt.
6.3. You may exercise any of the rights indicated herein by contacting us by email: info@prayerly.co.
In the website we use Required cookies, Functional cookies, and Advertising cookies (used to observe user online behaviour and optimize marketing campaigns).
9.1. We use: Google Analytics, Youtube, Google Maps, Doubleclick, Facebook cookies (to manage the display of ads to our users), Google Tag Manager, Hotjar, and Visual Website Optimiser cookies.
Most browsers allow you to refuse to accept cookies and to delete cookies. Blocking all cookies will have a negative impact upon the usability of many websites.
In the website you may find links to and from partner sites. We take no responsibility regarding such third party privacy policies.
Our website and services are targeted at persons over the age of 18. If we have reason to believe that we hold personal data of a person under that age, we will delete that personal data.
13.1. If you are a California resident, this section supplements the information contained in our Privacy Policy and provides additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA):
Please let us know if the personal information that we hold about you needs to be corrected or updated. You may contact us at: info@prayerly.co
Any changes to this notice will be published in the website. For any inquiries regarding this Privacy Policy, please contact us: info@prayerly.co